Utilities Services
Utilities Services ensures all utilities infrastructure meets current standards and practices, operates all systems according to all applicable codes, and responds to emergencies and customer concerns.
Utilities Services also provides reliable, quality water and wastewater systems, to designated areas of the County. View the Water/Wasterwater map for water/wastewater information on specific area's of the County.
There are 10 water distribution systems located within the County. One receives water from a small water treatment plants maintained by county staff. The remaining nine are redistributed from EPCOR.
EPCOR and the County regularly test water quality parameters including bacteriological samples as required by Alberta Environment and recommended by Health Canada's National Guidelines for Canadian Drinking Water Quality.
Certain subdivisions within the County have low pressure sewer systems. For more information on Low Pressure sewer systems, please view the brochure. Low Pressure Sewer Systems Brochure
Utility Services provides water and wastewater service to over 2100 utility customers. On the water side, the department maintains 125.2 km of transmission system, 13 reservoirs and pumphouses, 79.5 km of distribution piping, and six potable water outlets. On the wastewater side, the department maintains 44.7 km of collection system, four lift stations, four sewage lagoons, and one transfer station.
The Utilities Department has five technicians and three office members. The technicians are available for emergency response 24 hours a day 7 days a week. The technicians respond to approximately 21 call-outs a month. They are responsible for handling water breaks, water outages, wastewater breaks, and lift station outages. They work diligently to ensure the water flows to the taps and the wastewater flows down the drains.
Utility Services also provides information and services including: water quality and quantity assurances, water conservation initiates, bi-monthly utility billing, leak detection, and utility locates. They ensure the health of their customers by meeting the Alberta Environment Protection Enhancement Act requirements and applicable Codes of Practice. They also look after the development of short and long range infrastructure and financial plans to meet maintenance and infrastructure growth requirements.
Alberta Capital Region Wastewater Commission ACRWC_Did You Know?